How do I return product that I ordered?

If you are unhappy with your order for any reason, please return products in their original condition and packaging, with the invoice within 30 days from the date you received your order. A refund of the product's purchase price will be credited to your credit card account once we have received and processed the returned product(s), less the original shipping charge. Please send the invoice with the product. Circle the item(s) you are returning on the invoice. If a product was sent to you in error, we will provide you with a pre-paid shipping label for the return. Please call us at 1-800-338-4656. Send your returns to: Diabetic Express 34099 Melinz Pkwy Unit F Eastlake, Ohio 44095 Thank you. If you have any questions, please call us toll free at 1-800-338-4656 Monday - Friday, 8 a.m. - 6 p.m. (Eastern Standard Time) or e-mail us at weborder@diabeticexpress.com

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